Vibemetrics support assists you via email at firstname.lastname@example.org.
On this page we have compiled answers to some of the frequently asked questions. Before contacting our support you may want to check the list below and see if your issue has been answered there.
We try to keep this list up to date by adding new answers as they come up.
You will receive an invitation via email or SMS. You may save the included link to your bookmarks or add it to the home screen of your mobile device. If your organization has opted in to use the mobile app, you can also download Vibemetrics from App Store or Play Store.
Vibemetrics works on most internet browsers on all common devices: desktops and laptops, tablets and smartphones. The mobile device, which is available for download on App Store and Play Store supports iPhones and Android phones. On Windows-phones, the service is available via internet browser.
By default you will see feedback from your team in real time. You may use the results view to see results from the entire organization. In your organization hierarchy, you can move up freely to see results from larger segments of the organization. However, you are not able to move sideways in the hierarchy. If there is no hierarchy defined in the organization, you will see feedback from everyone by default.
No, moods you have given will never be individually displayed or linked to you. However, you do have the option to see the average from moods you have given yourself. This is possible because the system is capable of collecting the required data while maintaining anonymity.
No, no one will know who has given what feedback. The service provider manages access rights and ensures anonymity.
The administrator from the organization is able to delete inappropriate messages if necessary
Nope, unless you are the administrator for your organization
Again, no, unless you are the administrator for your organization